Privacy Policy

Last Updated: 2024

1. Introduction

MIDNIGHT EMBERS PRODUCTIONS LIMITED ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://midnightembersmedia.com (the "Website") or contact us.

We are a company registered in England and Wales (Company Number: 13985874) with our registered office at 20 Wenlock Road, London, N1 7GU, United Kingdom.

This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.

2. Data Controller

For the purposes of UK GDPR, the data controller is:

MIDNIGHT EMBERS PRODUCTIONS LIMITED
Company Number: 13985874
Registered Office: 20 Wenlock Road, London, N1 7GU, United Kingdom
Email: contact@midnightembersmedia.com

3. Information We Collect

3.1 Information You Provide to Us

We may collect the following personal information when you:

  • Contact Us: Name, email address, phone number (if provided), and any other information you include in your message
  • Request Services: Project details, requirements, and any other information necessary to provide our services

3.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

For more information about cookies and similar technologies, please see our Cookie Policy.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To provide our post-production services
  • To communicate with you about our services
  • To improve our Website and services
  • To comply with legal obligations
  • To protect our rights and interests

5. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

  • Consent: When you have given clear consent for us to process your personal data
  • Contract: When processing is necessary for the performance of a contract or to take steps at your request before entering into a contract
  • Legal Obligation: When processing is necessary for compliance with a legal obligation
  • Legitimate Interests: When processing is necessary for our legitimate interests, provided your interests and fundamental rights do not override those interests

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our Website and conducting our business, subject to strict confidentiality obligations
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with any merger, sale of assets, or acquisition of our business
  • With Your Consent: When you have given explicit consent for such sharing

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of Access: You have the right to request copies of your personal data
  • Right to Rectification: You have the right to request correction of inaccurate or incomplete data
  • Right to Erasure: You have the right to request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: You have the right to request restriction of processing of your personal data
  • Right to Data Portability: You have the right to request transfer of your personal data to another service provider
  • Right to Object: You have the right to object to processing of your personal data in certain circumstances
  • Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw consent at any time

To exercise any of these rights, please contact us at contact@midnightembersmedia.com. We will respond to your request within one month.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your personal information is processed and stored in the United Kingdom. If we need to transfer your personal data outside the UK, we will ensure appropriate safeguards are in place to protect your data in accordance with UK GDPR requirements.

11. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Your Choices & Opt-Out (Information Collection and Advertising)

You have several options to control how your information is collected and used, including for advertising purposes.

13.1 Cookie Controls via Browser Settings

You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.

  • Google Chrome / Microsoft Edge: Settings > Privacy and security > Cookies and other site data
  • Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
  • Apple Safari: Preferences > Privacy > Cookies and website data
  • Opera: Settings > Privacy & security > Cookies

Disabling cookies may impact your experience on our website, and some features may not function properly.

13.2 Interest-Based Advertising Opt-Out

To opt out of interest-based advertising from participating companies, you can visit the following resources:

13.3 Microsoft Advertising Personalization Opt-Out

To opt out of Microsoft advertising personalization, visit:

https://account.microsoft.com/privacy/ad-settings

13.4 Consent Withdrawal

You can change your cookie preferences at any time via the "Cookie Preferences" link in the footer of our website. This allows you to withdraw or modify your consent for non-essential cookies (analytics and marketing cookies).

13.5 Privacy Contact

For privacy-related requests, including opt-out requests, please contact us at:

Email: privacy@midnightembersmedia.com
Alternative Contact: contact@midnightembersmedia.com

14. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: https://ico.org.uk
Phone: 0303 123 1113

15. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

MIDNIGHT EMBERS PRODUCTIONS LIMITED
Email: contact@midnightembersmedia.com
Registered Office: 20 Wenlock Road, London, N1 7GU, United Kingdom