Frequently Asked Questions

We offer comprehensive post-production services including:

• Video editing and post-production
• Color grading and correction
• Motion graphics and animation
• Visual effects (VFX)
• Audio post-production and sound design
• Final delivery in various formats

For more details, visit our Services page.

To get a quote, please contact us through our contact form or email us at contact@midnightembersmedia.com. Please include:

• Project type and duration
• Deliverables required
• Timeline and deadlines
• Any specific requirements or preferences

We'll review your project and provide a customized quote within 24-48 hours.

We work with all major video formats including:

• ProRes (all variants)
• DNxHD/DNxHR
• H.264 and H.265
• Raw formats (RED, ARRI, Sony, etc.)
• Common delivery formats (MP4, MOV, MXF, etc.)

Please contact us to discuss your specific format requirements, and we'll ensure compatibility.

Project timelines vary depending on:

• Project scope and complexity
• Length of footage
• Number of revisions required
• Delivery format requirements

We'll provide a detailed timeline as part of your project quote. Typical projects range from a few days for simple edits to several weeks for complex feature films.

Yes, we work with clients internationally. While we're based in London, UK, we can collaborate remotely with clients worldwide. We use secure file transfer methods and maintain regular communication throughout the project.

Revision terms are agreed upon in each project contract. Typically, we include a set number of revision rounds in our quotes. Additional revisions may be subject to additional fees. We work closely with clients to ensure the final product meets their vision.

We maintain secure backups of all project files throughout the production process. We recommend clients also maintain their own backups. Project files are securely stored and can be delivered to clients upon project completion. We retain project files for a specified period as agreed in the project contract.

We accept payment via bank transfer (BACS) in British Pounds (GBP). Payment terms are specified in each project contract. For larger projects, we may request payment in installments. All payment details will be provided in your project quote and contract.

Yes! Visit our Portfolio page to see examples of our work. We also maintain profiles on social media platforms including Instagram, Vimeo, LinkedIn, and IMDb. Links to these are available in our website footer.

Yes, we can accommodate rush projects depending on our current schedule. Rush services may be subject to additional fees. Please contact us as early as possible to discuss your timeline, and we'll do our best to accommodate your needs.